FAQ

Got a question about our products or services? We hope that this page should answer most of your questions!

Delivery
Security
Payment Options
Using Our shop
Contacting Us
Privacy Policy

Product FAQs

Camping Toilets

Delivery times

We despatch our products using either Royal Mail or via courier. We estimate delivery times at 3-5 working days, although they often arrive much sooner.

Delivery costs

Costs depend on the total weight of your order. To find out delivery costs for your order (before making payment), simply add your chosen products to your shopping cart. From within the shopping cart, you can hit the "Delivery costs" button to confirm postage and packing charges.

Why do we charge in this way? We realise that some customers want to make relatively small purchases. Charging by weight allows us to keep delivery costs down.

Security

All payments on this website are handled via Paypal. That's because they offer secure payment facilities. We believe that it's important that customer payment details should be kept securely.

Payment options

Our payments are handled via Paypal, but you don't need a Paypal account in order to make a payment. At the present time you can pay via:

* Mastercard
* Maestro
* Visa
* Direct Debit
* American Express

We do not currently accept cheques or any other methods of payment. Apologies for any inconvenience that this may cause.

Using our shop

We aim to make our shop as easy to use as possible. Simply add your required products to your shopping basket.

From the shopping basket page, you have the ability to check delivery costs, to remove products from your basket, or to add additional products. You can then move on to enter your payment details.

Contacting us

You can contact us in a variety of ways. The easiest way is by using our contact us page on this website.

Alternatively, you can phone us on 0845 8050733.

Prefer to write to us? You can do that too. Our address for correspondence is:

Blue Sky Camping,
22 Appledown Close,
Alresford,
Hampshire,
SO24 9ND

Privacy policy

We think that you're right to privacy is extremely important. That's why we hold your details securely and only ever ask for the information that we need in order to complete your purchase. You can also read our full privacy policy online.